HELP CENTRE FAQ

It depends on the type of application.

For online applications (except eTA)

If you applied online, you can check your status in your account:

1. Sign in to your account.
2. Under “View my submitted applications or profiles” click on “check status and messages”.

For eTA applications

If you applied for an eTA, you can check your status online.

If you can’t use the check status tool

In some cases, like if you lost your approval email, you won’t be able to use that tool. Instead, use this Web form:

• Under “Type of application” select “Electronic Travel Authorization”.
• Then select “Case Specific Enquiries”.
• Provide as many details as possible.

It can take us several days to get back to you.

For paper applications

There are 2 ways you can check the status of your paper application online.

Your status will only show once we start processing your application. There may be a delay between the date we receive your application and the date we open it. See How can I check if my application has been received?

Use our online tool

You can use the online tool, which is updated daily.

Create an online account and link your paper application

There are 2 steps to this process:

• create an online account
• link your paper application to your online account

By doing this, you’ll get:

• your detailed application status in real-time
• messages about your application online instead of by mail

There are no fees to submit a profile to an IEC pool.

You do have to pay fees when you submit an online work permit application. You need an Invitation to Apply to start your work permit application.

Your fees will depend on the IEC category you are applying for.

All IEC participants must pay the IEC participation fee.

Working Holiday participants

You must also pay an open work permit holder fee. This also applies to participants applying through a Recognized Organization.

Young Professionals and International Co-op (Internship) participants

You do not have to pay any other fees. Your Canadian employer must

• pay the employer compliance fee of CAN$230, and
• complete and submit an offer of employment directly to Immigration, Refugees and Citizenship Canada.

Your employer must complete these steps before you submit your work permit application.

This also applies to participants applying through a Recognized Organization.

Note: Depending on your country or territory of citizenship, you may also need to submit your biometrics. If you do, you’ll need to pay a biometric fee of CAN$85.

Was this answer useful?Yes

Yes, you can, but only if we haven’t issued your Port of Entry (POE) letter.

Find out how to withdraw your application.

• Do I have to answer the eligibility questions before I submit a profile?
• What is a personal reference code and how do I get one for International Experience Canada (IEC)?
• My personal reference code for International Experience Canada (IEC) is not working. What should I do?
• In my online profile or application I am getting validation errors or it tells me that fields are incomplete when they are not. What do I do?
• I accidently withdrew my International Experience Canada profile. How can I fix this?
• I was found not eligible for International Experience Canada (IEC). What do I do?
• I already submitted my International Experience Canada (IEC) profile. Can I update it?
• How do I withdraw or delete my International Experience Canada profile?
• I can't submit a new International Experience Canada profile because I already have one. What do I do?

• Do I have to apply online for my International Experience Canada work permit or can I apply by mail or in person?
• How long does it take to get an International Experience Canada invitation to apply?
• Candidates in the Working Holiday pool will be randomly selected to apply for a work permit. What does that mean?
• IRCC has asked me for a new document. How do I submit it?
• I have a question about a document I am asked to submit in my MyCIC. Who can I ask?
• What do I do if I have technical problems when applying online?
• Why do I need to get a police certificate?
• How do I give my fingerprints and get a RCMP criminal records check from inside or outside Canada?
• How can I find a doctor to do my immigration medical exam?
• What do I do if I get a new passport after I apply for International Experience Canada?
• There is a mistake in my name on my work permit, can you fix it?
• My International Experience Canada application was refused because I didn't provide a document. What should I do?
• Will my spouse or common-law partner get a work permit under International Experience Canada to come with me?
• Can I be invited to apply if I've lost my username or password?
• What do I do if a form in my International Experience Canada application is marked “In progress”?
• Why do I need an offer of employment number if I’m applying for a Working Holiday work permit?

• What is a POE Letter?
• How long is my POE Letter valid?
• If I am issued a POE Letter but do not use it, will I get a refund?
• I have lost, deleted or damaged my POE Letter. What should I do?
• My passport was lost or stolen after I received my Port of Entry (POE) Letter. Will my POE Letter need to be modified?

• I can't get a bank statement before I come to Canada. What do I do?
• Can I come to Canada before I receive my POE Letter?
• What type of insurance do I need for International Experience Canada?
• My IEC work permit application was approved, but I don’t want to work yet. Can I enter Canada as a visitor for now?